Flybits Accelerates Growth in US, Helping Corporate Banks with New Personalized Mobile Experiences in the Data Economy | New


TORONTO, October 5, 2021 / PRNewswire-PRWeb / – Flybits, the leading digital experience platform for financial services, today announced its growth in the United States, notably with TD Bank and Members 1st Federal Credit Union. Powered by Flybits, TD for Me, a digital concierge now available in the US mobile app, proactively provides personalized advice, service and recommendations to US TD customers based on their context, location and their interests. Such collaborations enable banks to deliver better experiences to their customers quickly and at scale while redefining customer expectations for the future of digital banking.

“We’re helping banks quickly transform their applications into destinations that go beyond transactions, especially in an age where helpful advice and personalized recommendations are critical levers for building trust,” says Sean Frigault, Vice President of Customer Success at Flybits. “Through our platform, our customers can increase engagement with their customers, delivering real-time value-added offers to them when they need them, which is a real testament to the success of such partnerships and the need market of predictive tools and proactive customer experiences. “

With Flybits, banks can solve a major challenge that many people face: maximizing the value of their digital assets and positioning themselves for the seismic change that is happening in the industry with the emergence of data and AI technologies. new generation, changing customer expectations and the rise of big technology. “We are always looking for new ways to strengthen the relationship of trust we have with our customers,” said Rizwan Khalfan, Head of Digital and Payments, TD Bank Group. “By leveraging our relationship with Flybits, we have been able to create new experiences for our customers where they feel supported and connected through our digital properties. “

TD has been recognized by several mobile banking reports as a leader in digital customer experience and most recently was named the best consumer digital bank in Canada by Global Finance.

Since the launch of Flybits in the United States, TD has deployed a dozen highly personalized experiences, including biometrics, electronic statements, mobile remote deposit capture and bill payment, providing customers with online access. real time to what they need, when they need it.

Over the past year, Flybits has helped financial institutions deploy a variety of personalized experiences for their customers, including home buying assistance, retail offerings and advice. He also championed other innovative digital experiences, including launching a small business empowerment program to boost engagement and traffic to local businesses, as well as credit counseling, COVID support services and a number of experiences that promote health and well-being.

With its seat at Toronto, and offices in the San Francisco Bay Area, new York, London, and Dubai, Flybits has expanded its team in the areas of customer success, growth, products, and engineering to support its continued expansion in the United States and beyond, to help banks around the world drive growth. innovation, agility and revenue growth.

Media contact

Jannine krish

Senior Director of Marketing, Flybits

Telephone: +1 416 666 3707

Email: [email protected]

About Flybits

Flybits is the leading customer experience platform for the financial services industry, delivering personalization at scale. Equipped with the most advanced capabilities in the market, its enterprise-level solution brings relevant content, products, offerings and information to a bank’s digital channels based on the needs of each customer at the important times. With Flybits, banks are able to design, launch and measure data-driven consumer experiences that deliver the right information to the right customer at the right time, while preserving their privacy.

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About TD

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (“TD” or the “Bank”). TD is the fifth largest bank in North America by asset and serves over 26 million customers in three key businesses operating in a number of financial center locations around the world: Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth (Canada), TD Direct Investing and TD Insurance; US Retail, including TD Bank, America’s Most Convenient Bank®, TD Auto Finance US, TD Wealth (US) and an investment in The Charles Schwab Corporation; and Wholesale Banking Services, including TD Securities. TD is also one of the world’s leading online financial services companies, with more than 15 million active online and mobile customers. TD had 1.7 trillion Canadian dollars in assets on April 30, 2021. The Toronto-Dominion Bank trades under the symbol “TD” on the Toronto and the New York Stock Exchanges.

Media contact

Jannine krish, Flybits, 1 416 666 3707, [email protected]

SOURCE Flybits

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